Gaming on Crikx should always be fun. We've built a full set of responsible gaming tools so every player in Bangladesh can set their own limits, take breaks when needed, and keep their gaming experience healthy. Your wellbeing matters more to us than any deposit.
Every tool listed below is available directly from your Crikx account settings or by contacting our support team. They're free, instant, and there's no penalty for using them.
Set a daily, weekly, or monthly deposit cap on your Crikx account. Once your limit is reached, no further deposits are accepted until the period resets. Lowering your limit takes effect immediately. Raising it requires a 7-day cooling period.
Instant ActivationChoose how long each gaming session can last. When your time is up, Crikx will notify you and log you out automatically. This is one of the simplest ways to keep your gaming sessions from running longer than you planned.
Easy to SetNeed a short break? A cooling-off period temporarily suspends your Crikx account for 24 hours, 7 days, or 30 days. During this time you cannot log in, deposit, or place bets. Your account and balance are preserved for when you return.
1 Day to 30 DaysIf you feel your gambling is getting out of hand, self-exclusion closes your Crikx account for a minimum of 6 months or permanently. During self-exclusion, your account cannot be reopened early under any circumstances. This is our strongest responsible gaming tool.
6 Months to PermanentSet a maximum amount you are willing to lose in a day, week, or month. Once your loss limit is reached, Crikx will prevent further bets until the period resets. This tool helps you stay within a budget you are genuinely comfortable with.
Budget ProtectionEnable pop-up reminders at regular intervals during your session. Each reminder shows how long you have been playing and how much you have wagered. A quick reality check can make a real difference in keeping your gaming in perspective.
Customisable IntervalsActivating any responsible gaming tool on Crikx takes less than two minutes. You don't need to contact support for most tools — they're built directly into your account settings. Here's how to get started.
All responsible gaming tools are free and available to every registered Crikx player. There are no fees, no waiting lists, and no questions asked.
Visit crikx.app and log in with your registered email and password. If you have forgotten your password, use the reset option on the login page.
Click on your profile icon in the top right corner and select "Account Settings" from the dropdown menu. Navigate to the "Responsible Gaming" tab.
Select the tool you want to activate — deposit limit, session limit, loss limit, cooling-off period, reality check, or self-exclusion. Each tool has a clear description and configuration options.
Enter the limit amount or time period that works for you. For deposit and loss limits, you can choose daily, weekly, or monthly periods. For time-based tools, select the duration that suits your needs.
Review your settings and click "Confirm". Most tools activate immediately. You will receive a confirmation email to your registered address. Lowering limits is always instant — raising them requires a waiting period.
If you need help activating any tool, or if you want to request self-exclusion urgently, contact the Crikx support team at [email protected]. Our team is available 24/7 and will never judge you for reaching out.
At Crikx, responsible gaming is not a box we tick to satisfy a regulator. It is a genuine part of how we run this platform. We believe that gaming should be a source of entertainment — something you do because you enjoy it, not something that causes stress, financial pressure, or harm to the people around you.
We have invested in building responsible gaming tools that are easy to find, easy to use, and genuinely effective. Every player who registers a Crikx account gets access to the full suite of tools from day one. There are no premium tiers, no waiting periods for activating protections, and no penalties for using them.
Our support team is trained to recognise signs of problem gambling and to respond with empathy and practical help. If you ever reach out to us about a gambling concern, you will be treated with respect and given real options — not just a list of links.
Crikx enforces strict age verification. No player under the age of 18 is permitted to register or play on the platform. If we discover an underage account, it is closed immediately.
Problem gambling — sometimes called gambling disorder — is when gambling stops being a leisure activity and starts causing real harm. It can affect your finances, your relationships, your work, and your mental health. It does not happen overnight, and it does not only affect people who gamble large amounts.
Problem gambling can develop gradually. A player might start by enjoying a few sessions of Bingo or Lucky Piggy on Crikx for fun, then find themselves spending more time and money than they intended. The key difference between recreational gambling and problem gambling is control — or the loss of it.
It is important to understand that problem gambling is a recognised health condition, not a character flaw or a sign of weakness. It can affect anyone, regardless of age, income, or background. The good news is that it is treatable, and the earlier you recognise the signs, the easier it is to address.
Gambling should always be funded from disposable income — money you can afford to lose without it affecting your daily life, bills, or family. If you are gambling with money you cannot afford to lose, that is a warning sign worth taking seriously.
Recognising the early warning signs of problem gambling is the first step toward getting back in control. The following signs do not automatically mean you have a gambling problem, but if several of them apply to you, it may be worth taking a closer look at your gaming habits.
If you recognise three or more of these signs in your own behaviour, we strongly encourage you to use the Crikx self-exclusion tool or contact our support team at [email protected] right away.
Take a moment to honestly answer the questions below. This is not a clinical diagnosis — it is a simple check-in to help you reflect on your current relationship with gambling on Crikx or anywhere else.
Do I often spend more money gambling than I planned to when I started the session?
Have I ever borrowed money or sold something to pay for gambling?
Do I feel the need to gamble with larger amounts to get the same level of excitement?
Have I tried to cut back on gambling but found it difficult or impossible?
Has gambling caused arguments or tension with family members or close friends?
Do I gamble to escape from problems, stress, or negative feelings?
After losing, do I feel a strong urge to return as soon as possible to win it back?
Have I ever hidden my gambling activity from people who are important to me?
If you answered yes to two or more of these questions, we encourage you to use the Crikx responsible gaming tools or speak to our support team. There is no shame in asking for help — it is the smart move.
Crikx is strictly an 18+ platform. We use a multi-step age verification process during registration and as part of our KYC checks to ensure that no one under the age of 18 can access the platform. Any account found to belong to a minor is closed immediately and all associated funds are forfeited.
If you share a device with younger family members, we strongly recommend the following steps to prevent accidental access to the Crikx platform:
If you suspect that a minor has accessed a Crikx account, contact us immediately at [email protected]. We will investigate and take action within 24 hours.
Responsible gaming is not about playing less — it is about playing smarter. Here are some practical habits that help keep gaming on Crikx enjoyable without letting it become a problem.
If you feel that your gambling on Crikx — or anywhere else — has become a problem, please reach out. Getting help early makes a real difference. You can contact the Crikx responsible gaming team directly, and we will help you activate the right tools for your situation without any judgment.
Our support team is available 24 hours a day, 7 days a week. You can reach us by email at [email protected] or through the live chat feature inside the Crikx platform. All responsible gaming conversations are handled with complete confidentiality.
Remember — using responsible gaming tools or asking for help does not mean you can never play again. It means you are taking control of your gaming experience, which is exactly what Crikx wants for every player on the platform.
Crikx will never penalise you, restrict your account unfairly, or treat you differently for using responsible gaming tools or asking for support. Your wellbeing always comes first.